Privacy & Data Protection Policy

1. Data Controller Identification

The data controller responsible for the processing of personal and technical data collected through this website and during professional advisory engagements is:

2. Categories of Information We Collect

We collect only information necessary to deliver professional platform reliability advisory services and evaluate project inquiries:

• Inquiry & Consultation Information: Full name, professional corporate email address, organization name, job title, and project scope details provided voluntarily via our scoping forms.
• Advisory Technical Data: High-level architecture schemas, sanitized configuration templates, anonymized latency histograms, and dependency graphs provided by clients under executed Non-Disclosure Agreements for audit purposes.
• Website Technical Telemetry: Anonymized log events, IP addresses (truncated), browser user-agent strings, and interaction timestamps collected strictly for server performance, DDoS defense, and optional aggregate traffic analysis.

3. Legal Bases & Purposes for Processing

We process personal and technical data under the following legal frameworks in accordance with Taiwan's Personal Data Protection Act (PDPA) and international regulations:

• Performance of a Contract: Processing technical data, architecture dossiers, and communication records necessary to fulfill our obligations under an executed Statement of Work.
• Legitimate Professional Interests: Responding to client scoping inquiries, securing our digital infrastructure against malicious traffic, and conducting internal quality control on advisory deliverables.
• Explicit Consent: Where users opt into non-essential analytical cookies via our cookie consent banner.

4. Handling of Sanitized Technical Telemetry & NDAs

We strictly adhere to a “Least Privilege” protocol. When reviewing client systems, we explicitly instruct clients never to transmit sensitive customer Personal Identifiable Information (PII), raw database dumps containing consumer records, unencrypted API keys, or production credential secrets.

All technical architecture materials provided during audits are stored in encrypted, air-gapped repositories with multi-factor authentication, accessible exclusively by designated lead consultants assigned to the engagement.

5. Data Retention Schedules

We retain personal and project data only for as long as necessary to fulfill the purposes for which it was gathered:

• Scoping Inquiries (Non-Contracted): Retained for twelve (12) months to facilitate future follow-up discussions, after which records are permanently deleted.
• Active Client Advisory Materials: Retained for the duration of the engagement plus ninety (90) days following the delivery of the final re-audit milestone, after which client architecture artifacts are purged.
• Financial & Contracting Records: Retained for seven (7) years to comply with statutory taxation and commercial accounting mandates in Taiwan.

6. International Data Transfers

Corelatticehub is headquartered in New Taipei City, Taiwan. While our primary servers and advisory personnel are situated in Taiwan, we serve international clients globally. When technical or consultation data is transferred across borders, we implement recognized cross-border transfer mechanisms, including Standard Contractual Clauses (SCCs) and robust organizational encryption measures.

7. Your Data Subject Rights

Under applicable data protection laws (including Taiwan PDPA), you possess the following statutory rights regarding your personal information:

• Right of Access & Inquiry: Request confirmation as to whether we process your data and obtain a copy.
• Right to Rectification: Request correction of inaccurate, outdated, or incomplete personal records.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data where statutory retention obligations do not apply.
• Right to Restrict or Object: Object to processing based on legitimate interests or withdraw consent previously granted for analytics.

To exercise any of these rights, submit a written request to info@corelatticehub.click. We respond to all verified requests within thirty (30) calendar days without charge.

8. Contact Our Data Protection Officer

For questions, concerns, or requests regarding this Privacy Policy, please reach out to our New Taipei City office:

Corelatticehub Advisory Co., Ltd. • Data Protection Officer
Ruixin Wu, No.67, Sec 1, Yongfu St, Sanchong District, New Taipei City, 241, Taiwan
Direct Line: 0286678945 • Email: info@corelatticehub.click